1. Agreement to these terms
These Terms of Service (“Terms”) govern your use of disciplinebydesign.co, disciplinebydesign.ca, the 6 Execution Gaps™ Assessment, Discipline By Design™ memberships, the client portal, the Gold Medal Blueprint™, Proximity, and related content, communities, calls, tools, and services (together, the “Services”). By using the Services, creating or using an account, applying, or purchasing, you agree to these Terms and the documents they link to. If you do not agree, do not use or purchase the Services.
2. Who provides the Services
The Services are provided by Discipline by Design Inc., which operates the Discipline By Design™ brand from Ontario, Canada. In these Terms, “DBD,” “we,” “us,” and “our” refer to Discipline by Design Inc. “You” means the person using or buying a Service. If you use a Service for an organization, you confirm that you have authority to bind that organization, and “you” includes the organization.
3. Eligibility
You must be at least 18 years old and legally able to enter a contract to apply for, purchase, or use a paid Service or the client portal. You must provide accurate, current information and use the Services only where lawful. We may request reasonable information to confirm eligibility, identity, payment, or portal access.
4. What DBD provides
DBD offers practical education and support for adults pursuing an important goal. Depending on the offer you select, Services may include a self-assessment, curriculum, live group calls, community access, frameworks, tools, resources, a client portal, your Gold Medal Blueprint™, or private 1:1 work through Proximity. The current sales or checkout page, order confirmation, and any signed proposal describe the specific scope, price, schedule, access period, and inclusions for your purchase. If those documents conflict with these general Terms, the more specific written terms control for that Service.
5. Educational service—not professional care
DBD provides education, planning tools, accountability, and practical support. It is not therapy, medical or mental-health care, crisis support, legal advice, financial advice, or a substitute for a licensed professional. The assessment is a self-reflection and educational tool, not a diagnostic or clinical instrument. You remain responsible for your decisions, actions, health, safety, finances, and choice to seek qualified professional care. If you are in danger or experiencing a crisis, contact local emergency or crisis services.
6. No promise of a particular result
DBD is designed to help you build and use a practical system, but results depend on factors outside our control, including your goal, circumstances, choices, effort, consistency, and implementation. We do not promise that you will reach a goal, earn income, improve a business, receive an invitation to Proximity, or achieve any specific outcome. Testimonials and examples describe individual experiences and are not guarantees of what you will experience.
7. Applications and enrolment
Submitting an interest form or Proximity application does not create a client relationship or guarantee acceptance, timing, or availability. An automated receipt only confirms that we received your submission. We may accept or decline an application, suggest another DBD option, or offer a waitlist, provided that we do not make decisions on a basis prohibited by law. A paid relationship begins when payment is accepted or a separate agreement says it begins.
8. Prices, taxes, and payment
The price, billing frequency, currency, and applicable taxes shown at checkout or in a written proposal apply to your order. Payment is processed by Stripe or another identified payment provider under its own terms. You authorize the provider to charge the payment method you select for the amount and timing disclosed before purchase. You must provide accurate billing information and promptly update an expired or invalid payment method. We may correct an obvious pricing error before accepting an order and will give you the choice to proceed at the correct price or cancel.
9. Recurring memberships
A weekly or monthly DBD membership renews automatically at the frequency selected until you cancel. The checkout page shows the recurring price before you authorize payment. Unless law requires otherwise, cancellation stops future renewals and your access continues until the end of the current paid period. We may change a recurring price prospectively only after giving advance notice and obtaining any consent required by law. A failed payment may result in suspended access while the payment is resolved.
10. Cancellation and the 7-day guarantee
The DBD membership currently includes a 7-day Perfect Fit guarantee beginning with your first payment. The request method, timing, eligibility, cancellation effect, and treatment of later payments are set out in the Refund & Cancellation Policy, which forms part of these Terms. Nothing in that policy or these Terms limits a cancellation, refund, or other remedy that cannot lawfully be excluded under applicable consumer law.
11. Proximity and custom engagements
Proximity is an application-based 1:1 service. If you are invited, a proposal, order form, or service agreement may set out additional terms such as scope, fees, scheduling, rescheduling, confidentiality, deliverables, and cancellation. Those additional terms form part of your agreement for that engagement. No Proximity relationship is created merely by applying or receiving an invitation to discuss fit.
12. Accounts and portal access
Portal access is personal to the approved email address and may use Sign in with ChatGPT. You are responsible for protecting access to your email, ChatGPT account, device, and sign-in session, and for promptly telling us about suspected unauthorized access. You may not share, sell, or transfer portal access. We may require you to sign in again or confirm the email associated with an active membership.
13. Community and live-session standards
Treat participants, facilitators, and their information with respect. Do not harass, threaten, discriminate, impersonate, solicit unlawfully, post malicious code, disrupt a session, or share another participant's private story, identity, image, or materials outside the Service without permission. Do not record a private call or session unless DBD and everyone whose consent is required has agreed. We may moderate content or remove a participant when reasonably necessary to protect the group or the Service. No online group can guarantee that another participant will keep information confidential, so share with care.
14. DBD intellectual property
The Services and their original content—including the Discipline By Design™, 6 Execution Gaps™, and Gold Medal Blueprint™ names, frameworks, assessment structure, curriculum, text, graphics, videos, templates, tools, designs, and site code—are owned by or licensed to DBD and protected by intellectual-property law. Subject to payment and these Terms, DBD gives you a limited, personal, non-exclusive, non-transferable, revocable licence to use purchased materials for your own non-commercial learning during the access period stated for the Service. No ownership is transferred to you.
15. What you may not do
Unless DBD gives written permission, you may not copy, reproduce, publish, sell, sublicense, distribute, upload to an AI or content repository, teach from, create a competing or derivative product from, remove rights notices from, or give another person access to DBD materials. You also may not scrape, probe, reverse engineer, bypass security or access controls, overload, or use the Services to violate law or another person's rights. Ordinary quoting permitted by law and links to public DBD pages are not prohibited.
16. Your content
You keep ownership of the goals, answers, plans, comments, and other original content you submit. You give DBD a limited, worldwide licence to host, copy, process, display, and transmit that content only as reasonably necessary to provide, secure, administer, or improve the Services and meet legal obligations. This licence ends when the content is deleted from active systems, subject to reasonable backup cycles and records we must retain. You confirm that you have the right to submit the content and that it does not unlawfully disclose another person's confidential or personal information. We will not use your name, image, or testimonial in public marketing without permission.
17. Privacy
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. By using a feature that requires personal information, you acknowledge that the information must be processed as described there for the feature to work. Optional marketing consent may be withdrawn separately.
18. Third-party services and links
Parts of the Services rely on third parties, including hosting, authentication, payment, email, communications, or community providers. A third party's own terms and privacy policy govern your direct use of its service. We are not responsible for an independent third party's content, availability, or acts, but this does not remove any responsibility DBD has for its own selection or use of a service provider under applicable law.
19. Availability and changes to the Services
We work to keep the Services available but do not promise uninterrupted or error-free access. Maintenance, security events, provider outages, internet failures, or circumstances beyond reasonable control may interrupt access. We may improve, replace, or discontinue a feature, but will not materially remove a paid core benefit during its stated access period without providing a reasonable substitute or remedy required by law.
20. Suspension and termination
You may stop using the Services at any time, subject to the billing and cancellation terms above. We may suspend or terminate access for a material breach, non-payment, security risk, unlawful conduct, misuse of intellectual property, or conduct that reasonably threatens DBD or another participant. Where appropriate, we will give notice and a reasonable chance to correct the issue. Sections that by their nature should continue—including payment obligations, intellectual property, disclaimers, liability, and dispute terms—survive termination.
21. Disclaimers
To the fullest extent permitted by law, the Services are provided “as is” and “as available.” DBD disclaims implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted availability. These exclusions do not apply to an express promise in a specific order or to a warranty, condition, or consumer right that applicable law does not allow us to exclude.
22. Limitation of liability
To the fullest extent permitted by law, DBD will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or opportunity, arising from the Services. DBD's aggregate liability for direct damages arising from a particular Service will not exceed the amount you paid DBD for that Service during the six months before the event giving rise to the claim, or CAD $100 if you paid nothing. This section does not limit liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any liability or remedy that cannot lawfully be limited.
23. Your responsibility for misuse
To the extent permitted by law, you will reimburse DBD for reasonable losses, liabilities, and costs resulting from your unlawful use of the Services, material breach of these Terms, or infringement of another person's rights. This obligation does not apply to the extent a loss was caused by DBD's own negligence, breach, or unlawful conduct.
24. Governing law and resolving concerns
Before starting a formal claim, please send a written summary of the concern and requested resolution so both sides can try in good faith to resolve it. These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Subject to any right you have to bring a claim elsewhere under mandatory consumer law, the courts located in Ontario have jurisdiction. These Terms do not require private arbitration and do not waive any right that applicable law says cannot be waived.
25. General terms
These Terms, the Privacy Policy, the Refund & Cancellation Policy, the applicable sales or checkout page, and any specific written order or proposal form the agreement for the Services. If one provision is unenforceable, it will be limited or removed only to the extent necessary and the rest will remain in effect. A delay in enforcing a right is not a waiver. You may not transfer your agreement or account without our written consent. We may transfer the agreement as part of a legitimate business reorganization or sale, provided your rights are not materially reduced. Headings are for convenience only.
26. Changes to these Terms
We may update these Terms to reflect changes to the Services or law. The effective date identifies the current version. Changes apply prospectively. If a change materially affects an active paid Service, we will provide reasonable advance notice and seek consent where required. Continuing to use the affected Service after the stated effective date means you accept the updated Terms, except where law requires another form of agreement.
27. Contact
Questions, legal notices, or concerns about these Terms may be sent to Discipline by Design Inc., Toronto, Ontario, Canada, at disciplinebydesign.co@gmail.com. Please include enough detail for us to understand and respond to your request.